Questions? We've got answers.
Frequently Asked
How do I transfer to Perrone?
Hit the Transfer A Prescription button and fill out the short form, or call us at 817-738-2135.
Do you deliver?
Yes, for free, within 15 miles of our pharmacy.
Do you take my insurance?
We accept thousands of plans. Check coverage by presenting your insurance card to our pharmacy team.
What is compounding?
A compounded medication is one made by our pharmacists, customizing the strength, form and/or ingredients when a commercially available medication does not work for you.
Do you give vaccines?
Yes, at the pharmacy or at off-site clinics.
What are your hours?
Monday–Friday 8am– 7pm, Saturday 8am–6pm, Sunday 1pm–6pm. Closed Easter Sunday, July 4th, Thanksgiving Day, Christmas Day, New Year’s Day.
How long does it take to fill a new prescription?
Wait times generally range from 15 to 30 minutes, though processing can take longer if we need to contact your doctor or resolve insurance issues.
How do I know if my prescription is ready?
We will send you either an automated text, email, or phone call, depending on your preference.
Are pharmacists allowed to counsel me?
Yes, by law, we must counsel you on new prescriptions. We will explain dosage, side effects, and storage, and answer any questions you have.
Can I take my medication with other drugs/supplements?
It is vital to tell our pharmacist about all prescriptions, over-the-counter meds, and vitamins you take, so we may check for potentially dangerous interactions.
What if a pill looks different than usual?
Generic medications from different manufacturers may look slightly different. Our pharmacist can verify the medication is correct.
Why did my medication cost change?
Copays are typically calculated in 30-day supply increments. If your doctor changes your dose, writes a new script, or your insurance updates its formulary, your cost may fluctuate.
How do I refill a prescription?
Reorder online through our refill portal or call (817) 738-2135. We’ll let you know when it’s ready for pickup or delivery