Effective date: October 23, 2026

These Terms & Conditions (“Terms”) govern your use of perronepharmacy.com (the “Site”), operated by Perrone Pharmacy, Incorporated (“Perrone Pharmacy,” “we,” “us,” or “our”). By using the Site, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

1. Not medical advice; emergencies

Site content is for general information only. It is not a substitute for advice from your physician, pharmacist, or other healthcare provider, and reading it does not create a pharmacist-patient relationship. Always talk with a pharmacist or prescriber before starting, stopping, or changing a medication.

If you are having a medical emergency, call 911. For a possible poisoning or overdose, call Poison Control at (800) 222-1222. Do not use Site forms or email for urgent needs.

2. Prescriptions and pharmacist judgment

All prescriptions require a valid order from a licensed prescriber and must meet federal and Texas law. Our pharmacists use professional judgment and may decline to fill, delay, or partially fill a prescription when they determine it is appropriate, including for safety, legal, or verification reasons. Submitting a form on the Site does not guarantee that a prescription will be filled or transferred.

3. Prescription transfers

When you request a transfer, you authorize us to contact your current pharmacy and prescriber on your behalf. Transfers depend on the other pharmacy’s cooperation and on legal limits. Only prescriptions with refills remaining can be transferred to another pharmacy. We do not accept transfers of Schedule II controlled substances. In addition, Federal law restricts the transfer of Schedule 3, 4 and 5 controlled substances as follows: the Schedule 3,4 or 5 controlled substance prescription must have been filled initially before the proposed transfer can take place and there must be refills remaining in order to transfer it.

4. Compounded medications

Compounded medications, including compounded weight management injections, are prepared by our pharmacists for an individual patient based on a prescriber’s order. Compounded medications are not approved by the U.S. Food and Drug Administration, and the FDA does not verify their safety, effectiveness, or quality before they are dispensed. Your prescriber decides whether a compounded medication is right for you. Individual results vary. Veterinary compounding requires a valid prescription from a licensed veterinarian.

5. Pricing, insurance, and payment

Prices, availability, and insurance coverage can change and are confirmed at the time of dispensing. Coverage decisions are made by your insurer or pharmacy benefit manager, not by Perrone Pharmacy. You are responsible for any copays, deductibles, and charges your plan does not cover.

6. Delivery and shipping

We offer free local delivery to homes and offices within 15 miles of our pharmacy and ship to addresses within Texas only. Delivery times are estimates, not guarantees. Some medications, including certain controlled substances and items that require refrigeration, may have delivery limits or require a signature. You are responsible for providing an accurate address and arranging for someone to receive time- or temperature-sensitive medications.

7. Returns

Under Texas State Board of Pharmacy rules, medications cannot be returned or exchanged once they have been dispensed, except in the limited circumstances those rules allow. Please contact us if you believe there is an error with your order. Home medical equipment return terms are provided at the time of purchase.

8. Online refill portal

Our online refill portal and the Rx2Go mobile app are operated by Computer-Rx on our behalf and may be subject to their own terms. You are responsible for keeping any login credentials confidential and for activity under your account. Refill requests are subject to available refills, prescriber authorization, and pharmacist review.

9. Acceptable use

You agree not to:

• Submit information about another person without their authorization or legal authority to act for them
• Provide false or misleading information, including on a prescription or transfer request
• Interfere with the Site’s operation or security, or attempt to access systems or data without authorization
• Use automated tools to scrape or collect Site content
• Use the Site for any unlawful purpose

10. Intellectual property

The Site and its content, including text, photography, graphics, and the Perrone Pharmacy and PerroneRX names and logos, are owned by or licensed to us and are protected by intellectual property laws. You may view and print Site content for personal, noncommercial use. Any other use requires our written permission.

11. Third-party links

The Site links to third-party websites and services, such as our refill portal vendor, social media, and maps. We are not responsible for their content, availability, or privacy practices.

12. Disclaimer of warranties

To the fullest extent permitted by law, the Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. This section does not limit any warranty that applies by law to the medications and professional services we provide.

13. Limitation of liability

To the fullest extent permitted by law, Perrone Pharmacy and its owners, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Site. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for professional pharmacy services.

14. Indemnification

You agree to indemnify and hold harmless Perrone Pharmacy from claims, losses, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms or misuse of the Site.

15. Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Any dispute arising from these Terms or the Site will be brought in the state or federal courts located in Tarrant County, Texas.

16. Accessibility

We are committed to making the Site accessible to everyone. If you have difficulty using any part of the Site, see our Accessibility Statement or call (817) 738-2135 and we will help.

17. Changes to these Terms

We may update these Terms and will post the revised version here with a new effective date. Continued use of the Site after changes are posted means you accept the revised Terms.

18. Contact us

Perrone Pharmacy, Incorporated
3921 Benbrook Hwy, Fort Worth, TX 76116
(817) 738-2135 · info@perronerx.com